[Collaborate Original - Managed Hosting (EU) - Info] Monday, April 6, 2020...
Monday, April 6, 2020 12:30 PM CEST (Central European Summer Time) GMT +2 hour – A single Collaborate Original session server, SSEU02, has been taken out of service due to a technical issue. Users may...
View Article[Collaborate Original - Managed Hosting (EU) - Up] All services available.
All services available.
View Article[Collaborate Ultra - AWS (Asia Pacific) - Info] Blackboard will be performing...
Blackboard will be performing scheduled infrastructure maintenance for Collaborate Ultra in APAC (AWS Sydney) on Thursday, April 9, 2020 from 12:00 Midnight AEST (Australian Eastern Standard Time)...
View Article[Collaborate Ultra - AWS (Canada) - Info] Blackboard will be performing...
Blackboard will be performing scheduled infrastructure maintenance for Collaborate Ultra in Canada (AWS Montreal) on Thursday, April 9, 2020 from 2:00 AM EDT (Eastern Daylight Time) GMT -4 hours to...
View Article[Collaborate Ultra - AWS (EU) - Info] Blackboard will be performing scheduled...
Blackboard will be performing scheduled infrastructure maintenance for Collaborate Ultra in Europe (AWS Ireland) on Thursday, April 9, 2020 from 12:00 Midnight IST (Irish Standard Time) GMT +1 hour to...
View Article[Collaborate Ultra - AWS (US) - Info] Blackboard will be performing scheduled...
Blackboard will be performing scheduled infrastructure maintenance for Collaborate Ultra in US (AWS Virginia) on Thursday, April 9, 2020 from 2:00 AM EDT (Eastern Daylight Time) GMT -4 hours to...
View Article[Collaborate Ultra - AWS (Asia Pacific) - Up] All services available.
All services available.
View Article[Collaborate Ultra - AWS (Canada) - Up] All services available.
All services available.
View Article[Collaborate Original - Managed Hosting (Canada) - Info] Friday, April 10,...
Friday, April 10, 2020 4:45 AM - 4:55 AM MDT (Mountain Daylight Time) GMT-6 hours -- Some Collaborate Original users may have experienced issues joining sessions or remaining connected in sessions...
View Article[Collaborate Original - Managed Hosting (Canada) - Up] All services available.
All services available.
View Article[Collaborate Original - Managed Hosting (Asia Pacific) - Down] Sunday, April...
Sunday, April 12, 2019, 1:19 PM AEST (Australian Eastern Standard Time) UTC/GMT +10 hours - Users may be unable to connect to AU-SAS and Collaborate Original sessions. Blackboard Collaborate DevOps are...
View Article[Collaborate Original - Managed Hosting (Asia Pacific) - Down] Sunday, April...
Sunday, April 12, 2019, 3:40 PM AEST (Australian Eastern Standard Time) UTC/GMT +10 hours - Users are still unable to connect to AU-SAS and Collaborate Original sessions. Blackboard Collaborate DevOps...
View Article[Collaborate Original - Managed Hosting (Asia Pacific) - Up] All services...
All services available.
View Article[Collaborate Ultra - AWS (EU) - Intermittent Problems] Thursday, April 16,...
Thursday, April 16, 2020 10:40 am GMT- Some Collaborate Ultra users maybe experiencing a A00 the first time they try to join the session. A single Collaborate Ultra Saturn server, saturn191, has been...
View Article[Blackboard Open LMS (Europe) - Intermittent Problems] EMEA are currently...
EMEA are currently experiencing intermittent problems. We will update you shortly.
View Article[Blackboard Open LMS (Europe) - Up] Full Service has returned.
Full Service has returned.
View Article[Collaborate Original - Managed Hosting (US) - Info] Thursday, April 16, 2020...
Thursday, April 16, 2020 12:30 PM EDT (Eastern Daylight Time) GMT-4 hours -- Collaborate customers using the telephone are experiencing the call dropping immediately after entering the pin number. Our...
View Article[Collaborate Original - Managed Hosting (US) - Up] All services available.
All services available.
View Article[SafeAssign - Intermittent Problems] SafeAssign has a backlog of papers to be...
SafeAssign has a backlog of papers to be processed due to the high load of incoming papers. The current waiting time is around 5 hours for papers to be processed.
View Article[SafeAssign - Up] Safeassign is back to normal operation. There are a backlog...
Safeassign is back to normal operation. There are a backlog of papers being processed taking approximately 1 hour to complete.
View Article[Collaborate Ultra - AWS (US) - Info] Wednesday, April 22, 2020 10:05 AM EDT...
Wednesday, April 22, 2020 10:05 AM EDT (Eastern Daylight Time) GMT-4 hours -- Some users may experience slowness when creating and joining Collaborate Ultra sessions. We are actively working to resolve...
View Article[SafeAssign - Maintenance] SafeAssign team will perform necessary maintenance...
SafeAssign team will perform necessary maintenance on its production DB, the service window is planned to start at 05/05/2020 01:00 AM EDT, it is expected to last approximately 3 hours. The system will...
View Article[Collaborate Ultra - AWS (EU) - Intermittent Problems] Friday, April 24, 2020...
Friday, April 24, 2020 15:10 GMT- Some Collaborate Ultra users maybe experiencing a A00 the first time they try to join the session. Please retry joining the Collaborate Ultra via session link or LMS...
View Article[Collaborate Ultra - AWS (EU) - Info] Friday, April 24, 2020 3:00 pm (Irish...
Friday, April 24, 2020 3:00 pm (Irish Standard Time UTC/GMT +1) - Some Collaborate Ultra users may have experienced an A00 when joining a session. A single Collaborate Ultra Saturn server was taken out...
View Article[SafeAssign - Intermittent Problems] Due to the high load of incoming papers,...
Due to the high load of incoming papers, currently, there is a backlog to be processed and the expected waiting time is around 4 hours.
View Article[SafeAssign - Up] The backlog is back to normal. All services are available.
The backlog is back to normal. All services are available.
View Article[SafeAssign - Intermittent Problems] Due to the high load of incoming papers,...
Due to the high load of incoming papers, currently, there is a backlog to be processed and the expected waiting time is around 4 hours.
View Article[SafeAssign - Up] The backlog is back to normal. All services are available.
The backlog is back to normal. All services are available.
View Article[Collaborate Ultra - AWS (US) - Info] Saturday, May 2 2020, 9:30 AM EDT...
Saturday, May 2 2020, 9:30 AM EDT (Eastern Daylight Time) GMT-4 hours -- A single server was taken out of service to resolve connection errors experienced by users in some sessions. Any users that are...
View Article[SafeAssign - Intermittent Problems] SafeAssign has a backlog of papers to be...
SafeAssign has a backlog of papers to be processed due to the high load of incoming papers. The current waiting time is around 23 hours for papers to be processed.
View Article[SafeAssign - Intermittent Problems] SafeAssign has a backlog of papers to be...
SafeAssign has a backlog of papers to be processed due to a failing component. The current waiting time is around 23 hours for papers to be processed.
View Article[SafeAssign - Down] SafeAssign processing of papers is currently limited due...
SafeAssign processing of papers is currently limited due to an error with a key component. Papers are being added to a processing queue and the final report will be ready when this issue is fixed.
View Article[SafeAssign - Intermittent Problems] SafeAssign now has restored...
SafeAssign now has restored functionality of the failing component. All papers are now processing. However, there is a backlog of papers to be processed so there will be some delay.
View Article[Learn - Mobile Services - Intermittent Problems] The Blackboard and...
The Blackboard and Blackboard Instructor apps are experiencing intermittent errors in North and South America (service in Canada is not affected)
View Article[Learn - Mobile Services - Up] All mobile app services are available.
All mobile app services are available.
View Article[SafeAssign - Intermittent Problems] SafeAssign is still experiencing delays...
SafeAssign is still experiencing delays as the backlog from the earlier service disruption continues to be processed. The current waiting time is around 26 hours for papers to be processed.
View Article[SafeAssign - Intermittent Problems] SafeAssign is still experiencing delays...
SafeAssign is still experiencing delays as the backlog from the earlier service disruption continues to be processed. The current waiting time is around 22 hours for papers to be processed.
View Article[SafeAssign - Intermittent Problems] SafeAssign is still experiencing delays...
SafeAssign is still experiencing delays as the backlog from the earlier service disruption continues to be processed. The current waiting time is around 19 hours for papers to be processed.
View Article[SafeAssign - Intermittent Problems] SafeAssign is still experiencing delays...
SafeAssign is still experiencing delays as the backlog from the earlier service disruption continues to be processed. The current waiting time is around 16 hours for papers to be processed.
View Article[SafeAssign - Intermittent Problems] SafeAssign is still experiencing delays...
SafeAssign is still experiencing delays as the backlog from the earlier service disruption continues to be processed. The current waiting time is around 10 hours for papers to be processed.
View Article[SafeAssign - Up] The backlog is back to normal. All services are available.
The backlog is back to normal. All services are available.
View Article[Collaborate Ultra - AWS (US) - Info] Thursday, May 7 2020, 11:30 AM EDT...
Thursday, May 7 2020, 11:30 AM EDT (Eastern Daylight Time) GMT-4 hours -- A single server was taken out of service to resolve connection errors experienced by users in some sessions. Any users that are...
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