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[Bb Comms HQ (formerly ParentLink) - Intermittent Problems] Currently, a small subset of clients are experiencing a delay in phone delivery messages. Our technical teams are working towards a resolution and we will update this page once the issue has been resolved.

Next: [Connect - Connect 5 - Up] Thanks to the efforts of our technical teams, the issue that caused the delayed messaging has been resolved and the messages are once again moving at their expected pace. We apologize for the inconvenience this may have caused you. Some districts affected by this issue may have seen phone calls go out to parents that were scheduled earlier in the evening. We apologize to you and the parents for this late-night disturbance. With great consideration we decided to lean on the side of caution when it came to the safety of your students, particularly considering the COVID-19 pandemic, and make sure that any possible health and safety calls were delivered as soon as possible. We again apologize and thank you for your understanding. If you have any further questions or need to reach us, please contact our support team at 888-599-2720
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Currently, a small subset of clients are experiencing a delay in phone delivery messages. Our technical teams are working towards a resolution and we will update this page once the issue has been resolved.

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