Wednesday, November 22nd, 2017 - 9:24 AM MST (Mountain Standard Time) UTC/GMT -7 hours. We have received reports from some Collaborate Original experience users who are encountering issues when joining sessions. After investigating, it was determined that the issue resides outside of the Blackboard infrastructure. We have also determined that connecting through a VPN tunnel has bypassed the issue for many users. Our Operations team is continuing to investigate the issue in order to help better determine where the issue is taking place.
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