Blackboard will be performing a load balancer firmware upgrade at our SYD1 data center on Friday, January 12, 2018, 2:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Friday, January 12, 2018, 6:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours. While we anticipate no interruption in service as a result of the work, we cannot entirely rule out periods of intermittent connectivity during this maintenance window. We will make all efforts to keep any service disruption within the window to a minimum, but Collaborate clients using Collaborate Ultra and Original should be aware that intermittent connectivity is possible. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000Ge
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