[Learn - Mobile Services - Intermittent Problems] We are aware of an issue...
We are aware of an issue impacting Mobile users connecting in the Americas. The issue stems from an outage with our underlying infrastructure provider. Services are in the process of restoring but are...
View Article[Learn - SaaS Deployment for Blackboard Learn (US) - Down] A small subset of...
A small subset of clients in US EAST 1 are experiencing site outages. We are working with AWS to resolve.
View Article[Learn - SaaS Deployment for Blackboard Learn (US) - Up] All services available.
All services available.
View Article[Blackboard Open LMS (US) - Intermittent Problems] Select sites are...
Select sites are experiencing slowness. Our technical operations team is working to resolve this issue.
View Article[Blackboard Open LMS (US) - Up] Sites are back up and functioning as expected.
Sites are back up and functioning as expected.
View Article[Learn - SaaS Deployment for Blackboard Learn (US) - Info] Multiple clients...
Multiple clients had experienced a possible service interruption. Teams have been engaged to address the issue. All sites have recovered.
View Article[Learn - SaaS Deployment for Blackboard Learn (US) - Up] All services are...
All services are available
View Article[Learn - Inline Grading (New Box View) - Down] We are currently experiencing...
We are currently experiencing some service degradation on our Box View integration which would affect our inline grading experience resulting in 502 responses or blank pages. Our team and Box are...
View Article[Learn - Inline Grading (New Box View) - Up] Box services have been restored.
Box services have been restored.
View Article[Bb Comms HQ (formerly ParentLink) - Info] We are currently experiencing...
We are currently experiencing difficulty with our support desk phone line. Please submit a ticket via email or through Behind the Blackboard in order to reach us. We apologize for the inconvenience.
View Article[Learn - Managed Hosting (US) - Down] A number of Learn clients hosted in our...
A number of Learn clients hosted in our VA3 datacenter are experiencing an interruption of service. Cloud Services is currently investigating.
View Article[Bb Comms HQ (formerly ParentLink) - Up] We have resolved the issue with our...
We have resolved the issue with our support desk phones. Thank you for your patience.
View Article[Learn - Managed Hosting (US) - Up] All services have now been restored,...
All services have now been restored, however we continue monitoring and investigations into the root cause.
View Article[SafeAssign - Info] SafeAssign users are currently experiencing a long delay...
SafeAssign users are currently experiencing a long delay in processing time. Our engineers have identified the root cause and are working on a solution and will update when the backlog is clear
View Article[SafeAssign - Up] The SafeAssign service was hotfixed, backlog has been...
The SafeAssign service was hotfixed, backlog has been processed and service is operating normally.
View Article[Collaborate Original - Managed Hosting (US) - Intermittent Problems] Monday,...
Monday, September 23, 2019 10:00 AM EDT (Easter Daylight Time) UTC/GMT -4 hours - Blackboard is aware that the record button is greyed out for Collaborate Original instructors. Session Recording is not...
View Article[Collaborate Original - Managed Hosting (US) - Up] Monday, September 23, 2019...
Monday, September 23, 2019 10:40 AM EDT (Easter Daylight Time) UTC/GMT -4 hours - Session Recording is now available again. Sessions that still have the Recording button greyed out will need to Close...
View Article[Collaborate Original - Managed Hosting (US) - Up] All services available.
All services available.
View Article[Learn - Mobile Services - Intermittent Problems] The Blackboard and...
The Blackboard and Instructor apps are experiencing intermittent errors in the Americas.
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