[Collaborate - Web Conferencing (Asia Pacific) - Up] Maintenance completed. All services available.

January 2, 2018, 7:18 am

≫ Next: [Learn - Managed Hosting (Asia Pacific) - Up] Maintenance has been completed

≪ Previous: [Collaborate - Web Conferencing (Canada) - Up] Maintenance completed. All services available.

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Maintenance completed. All services available.

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[Learn - Managed Hosting (Asia Pacific) - Up] Maintenance has been completed

January 2, 2018, 2:29 pm

≫ Next: [Connect - Connect 5 - Up] (1/2/2018) Blackboard Connect will be performing emergency system maintenance tonight, January 2, between the hours of 9:00 pm PST-10:00 pm PST. There will be a brief window of unavailability. An interstitial page will be posted during this time. We thank you for your patience and apologize for any inconvenience.

≪ Previous: [Collaborate - Web Conferencing (Asia Pacific) - Up] Maintenance completed. All services available.

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Maintenance has been completed

[Connect - Connect 5 - Up] (1/2/2018) Blackboard Connect will be performing emergency system maintenance tonight, January 2, between the hours of 9:00 pm PST-10:00 pm PST. There will be a brief window of unavailability. An interstitial page will be posted during this time. We thank you for your patience and apologize for any inconvenience.

January 2, 2018, 3:12 pm

≫ Next: [Connect - Connect 5 - Up] (1/4/18) Blackboard Connect will be performing non-impacting system maintenance on Monday January 15th and Tuesday January 16th between the hours of 9:00 pm PST-11:59 pm PST. The Connect 5 service will be available during this maintenance window.

≪ Previous: [Learn - Managed Hosting (Asia Pacific) - Up] Maintenance has been completed

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(1/2/2018) Blackboard Connect will be performing emergency system maintenance tonight, January 2, between the hours of 9:00 pm PST-10:00 pm PST. There will be a brief window of unavailability. An interstitial page will be posted during this time. We thank you for your patience and apologize for any inconvenience.

[Connect - Connect 5 - Up] (1/4/18) Blackboard Connect will be performing non-impacting system maintenance on Monday January 15th and Tuesday January 16th between the hours of 9:00 pm PST-11:59 pm PST. The Connect 5 service will be available during this maintenance window.

January 4, 2018, 9:37 am

≫ Next: [Collaborate - Web Conferencing (US) - Info] Friday, January 5th, 2018 7:04 AM EST (Eastern Standard Time) UTC/GMT -5 – A single Collaborate Original Web Conferencing session server, SSVA09, has been taken out of service due to a technical issue. For any sessions still on SSVA09 that are experiencing issues, please have everyone exit from the session and then restart the session.

≪ Previous: [Connect - Connect 5 - Up] (1/2/2018) Blackboard Connect will be performing emergency system maintenance tonight, January 2, between the hours of 9:00 pm PST-10:00 pm PST. There will be a brief window of unavailability. An interstitial page will be posted during this time. We thank you for your patience and apologize for any inconvenience.

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(1/4/18) Blackboard Connect will be performing non-impacting system maintenance on Monday January 15th and Tuesday January 16th between the hours of 9:00 pm PST-11:59 pm PST. The Connect 5 service will be available during this maintenance window.

[Collaborate - Web Conferencing (US) - Info] Friday, January 5th, 2018 7:04 AM EST (Eastern Standard Time) UTC/GMT -5 – A single Collaborate Original Web Conferencing session server, SSVA09, has been taken out of service due to a technical issue. For any sessions still on SSVA09 that are experiencing issues, please have everyone exit from the session and then restart the session.

January 5, 2018, 8:45 am

≫ Next: [Learn - Managed Hosting (Asia Pacific) - Maintenance] Upcoming service-impacting network maintenance: SYD1 - January 12 2am-6am AEDT - Services impacted: Analytics, Learn, Collaborate SIN1 - January 12 2am-6am SGT - Services impacted: Analytics, Learn

≪ Previous: [Connect - Connect 5 - Up] (1/4/18) Blackboard Connect will be performing non-impacting system maintenance on Monday January 15th and Tuesday January 16th between the hours of 9:00 pm PST-11:59 pm PST. The Connect 5 service will be available during this maintenance window.

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Friday, January 5th, 2018 7:04 AM EST (Eastern Standard Time) UTC/GMT -5 – A single Collaborate Original Web Conferencing session server, SSVA09, has been taken out of service due to a technical issue. For any sessions still on SSVA09 that are experiencing issues, please have everyone exit from the session and then restart the session.

[Learn - Managed Hosting (Asia Pacific) - Maintenance] Upcoming service-impacting network maintenance: SYD1 - January 12 2am-6am AEDT - Services impacted: Analytics, Learn, Collaborate SIN1 - January 12 2am-6am SGT - Services impacted: Analytics, Learn

January 7, 2018, 6:00 pm

≫ Next: [Collaborate - Web Conferencing (US) - Up] All services are available

≪ Previous: [Collaborate - Web Conferencing (US) - Info] Friday, January 5th, 2018 7:04 AM EST (Eastern Standard Time) UTC/GMT -5 – A single Collaborate Original Web Conferencing session server, SSVA09, has been taken out of service due to a technical issue. For any sessions still on SSVA09 that are experiencing issues, please have everyone exit from the session and then restart the session.

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Upcoming service-impacting network maintenance: SYD1 - January 12 2am-6am AEDT - Services impacted: Analytics, Learn, Collaborate SIN1 - January 12 2am-6am SGT - Services impacted: Analytics, Learn

[Collaborate - Web Conferencing (US) - Up] All services are available

January 8, 2018, 7:39 am

≫ Next: [Learn - Inline Grading (Crocodoc/New Box View) - Intermittent Problems] Blackboard has received intermittent reports of an interruption in service with users of Inline Grading and New Box View. Service teams are investigating.

≪ Previous: [Learn - Managed Hosting (Asia Pacific) - Maintenance] Upcoming service-impacting network maintenance: SYD1 - January 12 2am-6am AEDT - Services impacted: Analytics, Learn, Collaborate SIN1 - January 12 2am-6am SGT - Services impacted: Analytics, Learn

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All services are available

[Learn - Inline Grading (Crocodoc/New Box View) - Intermittent Problems] Blackboard has received intermittent reports of an interruption in service with users of Inline Grading and New Box View. Service teams are investigating.

January 10, 2018, 10:57 am

≫ Next: [Learn - Inline Grading (Crocodoc/New Box View) - Intermittent Problems] Box has located the issue with New Box View and is working to restore service now.

≪ Previous: [Collaborate - Web Conferencing (US) - Up] All services are available

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Blackboard has received intermittent reports of an interruption in service with users of Inline Grading and New Box View. Service teams are investigating.

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[Learn - Inline Grading (Crocodoc/New Box View) - Intermittent Problems] Box has located the issue with New Box View and is working to restore service now.

January 10, 2018, 12:17 pm

≫ Next: [Learn - Inline Grading (Crocodoc/New Box View) - Up] New Box View services are available.

≪ Previous: [Learn - Inline Grading (Crocodoc/New Box View) - Intermittent Problems] Blackboard has received intermittent reports of an interruption in service with users of Inline Grading and New Box View. Service teams are investigating.

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Box has located the issue with New Box View and is working to restore service now.

[Learn - Inline Grading (Crocodoc/New Box View) - Up] New Box View services are available.

January 10, 2018, 12:52 pm

≫ Next: [Collaborate - Web Conferencing (US) - Maintenance] Blackboard Collaborate will be deploying our Collaborate with the Ultra experience January 2018 (v18.1) update at our US (Virginia) datacenter on Saturday, January 13, 2018 from 10:00 PM EDT (Eastern Daylight Time) UTC/GMT -4 hours to Sunday, January 14, 2018 3:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

≪ Previous: [Learn - Inline Grading (Crocodoc/New Box View) - Intermittent Problems] Box has located the issue with New Box View and is working to restore service now.

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New Box View services are available.

[Collaborate - Web Conferencing (US) - Maintenance] Blackboard Collaborate will be deploying our Collaborate with the Ultra experience January 2018 (v18.1) update at our US (Virginia) datacenter on Saturday, January 13, 2018 from 10:00 PM EDT (Eastern Daylight Time) UTC/GMT -4 hours to Sunday, January 14, 2018 3:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

January 11, 2018, 12:09 pm

≫ Next: [Collaborate - Web Conferencing (Canada) - Maintenance] Blackboard Collaborate will be deploying our Collaborate with the Ultra experience January 2018 (v18.1) update at our CA (Calgary) datacenter on Saturday, January 13, 2018 from 8:00 PM MDT (Mountain Daylight Time) UTC/GMT -6 hours to Sunday, January 14, 2018 01:00 AM MST (Mountain Standard Time) UTC/GMT -7 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

≪ Previous: [Learn - Inline Grading (Crocodoc/New Box View) - Up] New Box View services are available.

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Blackboard Collaborate will be deploying our Collaborate with the Ultra experience January 2018 (v18.1) update at our US (Virginia) datacenter on Saturday, January 13, 2018 from 10:00 PM EDT (Eastern Daylight Time) UTC/GMT -4 hours to Sunday, January 14, 2018 3:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

[Collaborate - Web Conferencing (Canada) - Maintenance] Blackboard Collaborate will be deploying our Collaborate with the Ultra experience January 2018 (v18.1) update at our CA (Calgary) datacenter on Saturday, January 13, 2018 from 8:00 PM MDT (Mountain Daylight Time) UTC/GMT -6 hours to Sunday, January 14, 2018 01:00 AM MST (Mountain Standard Time) UTC/GMT -7 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

January 11, 2018, 12:26 pm

≫ Next: [Collaborate - Web Conferencing (Asia Pacific) - Maintenance] Blackboard will be performing a load balancer firmware upgrade at our SYD1 data center on Friday, January 12, 2018, 2:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Friday, January 12, 2018, 6:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours. While we anticipate no interruption in service as a result of the work, we cannot entirely rule out periods of intermittent connectivity during this maintenance window. We will make all efforts to keep any service disruption within the window to a minimum, but Collaborate clients using Collaborate Ultra and Original should be aware that intermittent connectivity is possible. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000Ge

≪ Previous: [Collaborate - Web Conferencing (US) - Maintenance] Blackboard Collaborate will be deploying our Collaborate with the Ultra experience January 2018 (v18.1) update at our US (Virginia) datacenter on Saturday, January 13, 2018 from 10:00 PM EDT (Eastern Daylight Time) UTC/GMT -4 hours to Sunday, January 14, 2018 3:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

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Blackboard Collaborate will be deploying our Collaborate with the Ultra experience January 2018 (v18.1) update at our CA (Calgary) datacenter on Saturday, January 13, 2018 from 8:00 PM MDT (Mountain Daylight Time) UTC/GMT -6 hours to Sunday, January 14, 2018 01:00 AM MST (Mountain Standard Time) UTC/GMT -7 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

[Collaborate - Web Conferencing (Asia Pacific) - Maintenance] Blackboard will be performing a load balancer firmware upgrade at our SYD1 data center on Friday, January 12, 2018, 2:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Friday, January 12, 2018, 6:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours. While we anticipate no interruption in service as a result of the work, we cannot entirely rule out periods of intermittent connectivity during this maintenance window. We will make all efforts to keep any service disruption within the window to a minimum, but Collaborate clients using Collaborate Ultra and Original should be aware that intermittent connectivity is possible. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000Ge

January 11, 2018, 12:26 pm

≫ Next: [Collaborate - Web Conferencing (Asia Pacific) - Maintenance] Blackboard Collaborate will be deploying our Collaborate with the Ultra Experience January 2018 (v18.1) update at our AU (Sydney) datacenter on Sunday, January 14, 2018 from 12:00 Midnight AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Sunday, January 14, 2018 5:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

≪ Previous: [Collaborate - Web Conferencing (Canada) - Maintenance] Blackboard Collaborate will be deploying our Collaborate with the Ultra experience January 2018 (v18.1) update at our CA (Calgary) datacenter on Saturday, January 13, 2018 from 8:00 PM MDT (Mountain Daylight Time) UTC/GMT -6 hours to Sunday, January 14, 2018 01:00 AM MST (Mountain Standard Time) UTC/GMT -7 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

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Blackboard will be performing a load balancer firmware upgrade at our SYD1 data center on Friday, January 12, 2018, 2:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Friday, January 12, 2018, 6:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours. While we anticipate no interruption in service as a result of the work, we cannot entirely rule out periods of intermittent connectivity during this maintenance window. We will make all efforts to keep any service disruption within the window to a minimum, but Collaborate clients using Collaborate Ultra and Original should be aware that intermittent connectivity is possible. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000Ge

[Collaborate - Web Conferencing (Asia Pacific) - Maintenance] Blackboard Collaborate will be deploying our Collaborate with the Ultra Experience January 2018 (v18.1) update at our AU (Sydney) datacenter on Sunday, January 14, 2018 from 12:00 Midnight AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Sunday, January 14, 2018 5:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

January 11, 2018, 12:26 pm

≫ Next: [Collaborate - Web Conferencing (Europe) - Info] Thursday, January 11, 2018, 10:50AM CET (Central European Time) UTC/GMT +1 - Some EU hosted clients were not able to access Collaborate Ultra sessions when using browsers that used Adobe Flash while getting a Failure Code: A01. Dev/Ops was able to resolve the issue. Collaborate Ultra users are now able to access their sessions with Web Browsers that use Adobe Flash.

≪ Previous: [Collaborate - Web Conferencing (Asia Pacific) - Maintenance] Blackboard will be performing a load balancer firmware upgrade at our SYD1 data center on Friday, January 12, 2018, 2:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Friday, January 12, 2018, 6:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours. While we anticipate no interruption in service as a result of the work, we cannot entirely rule out periods of intermittent connectivity during this maintenance window. We will make all efforts to keep any service disruption within the window to a minimum, but Collaborate clients using Collaborate Ultra and Original should be aware that intermittent connectivity is possible. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000Ge

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Blackboard Collaborate will be deploying our Collaborate with the Ultra Experience January 2018 (v18.1) update at our AU (Sydney) datacenter on Sunday, January 14, 2018 from 12:00 Midnight AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Sunday, January 14, 2018 5:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

[Collaborate - Web Conferencing (Europe) - Info] Thursday, January 11, 2018, 10:50AM CET (Central European Time) UTC/GMT +1 - Some EU hosted clients were not able to access Collaborate Ultra sessions when using browsers that used Adobe Flash while getting a Failure Code: A01. Dev/Ops was able to resolve the issue. Collaborate Ultra users are now able to access their sessions with Web Browsers that use Adobe Flash.

January 11, 2018, 12:29 pm

≫ Next: [Collaborate - Web Conferencing (Europe) - Maintenance] Blackboard Collaborate will be deploying our Collaborate with the Ultra Experience January 2018 (v18.1) update at our EU (Amsterdam) datacenter on Saturday, January 13, 2018 from 10:00 PM CET (Central European Time) UTC/GMT +1 hours to January 14, 2018 3:00 AM CET (Central European Time) UTC/GMT +1 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

≪ Previous: [Collaborate - Web Conferencing (Asia Pacific) - Maintenance] Blackboard Collaborate will be deploying our Collaborate with the Ultra Experience January 2018 (v18.1) update at our AU (Sydney) datacenter on Sunday, January 14, 2018 from 12:00 Midnight AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Sunday, January 14, 2018 5:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

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Thursday, January 11, 2018, 10:50AM CET (Central European Time) UTC/GMT +1 - Some EU hosted clients were not able to access Collaborate Ultra sessions when using browsers that used Adobe Flash while getting a Failure Code: A01. Dev/Ops was able to resolve the issue. Collaborate Ultra users are now able to access their sessions with Web Browsers that use Adobe Flash.

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[Collaborate - Web Conferencing (Europe) - Maintenance] Blackboard Collaborate will be deploying our Collaborate with the Ultra Experience January 2018 (v18.1) update at our EU (Amsterdam) datacenter on Saturday, January 13, 2018 from 10:00 PM CET (Central European Time) UTC/GMT +1 hours to January 14, 2018 3:00 AM CET (Central European Time) UTC/GMT +1 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

January 11, 2018, 12:29 pm

≫ Next: [Learn - Managed Hosting (Asia Pacific) - Up] Maintenance in both SYD1 and SIN1 completed

≪ Previous: [Collaborate - Web Conferencing (Europe) - Info] Thursday, January 11, 2018, 10:50AM CET (Central European Time) UTC/GMT +1 - Some EU hosted clients were not able to access Collaborate Ultra sessions when using browsers that used Adobe Flash while getting a Failure Code: A01. Dev/Ops was able to resolve the issue. Collaborate Ultra users are now able to access their sessions with Web Browsers that use Adobe Flash.

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Blackboard Collaborate will be deploying our Collaborate with the Ultra Experience January 2018 (v18.1) update at our EU (Amsterdam) datacenter on Saturday, January 13, 2018 from 10:00 PM CET (Central European Time) UTC/GMT +1 hours to January 14, 2018 3:00 AM CET (Central European Time) UTC/GMT +1 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

[Learn - Managed Hosting (Asia Pacific) - Up] Maintenance in both SYD1 and SIN1 completed

January 11, 2018, 6:30 pm

≫ Next: [Collaborate - Web Conferencing (US) - Intermittent Problems] Friday, January 12th, 2018 - 09:50 AM EST (Eastern Standard Time) UTC/GMT -5 hours - Collaborate Ultra users are currently receiving errors when launching their Ultra sessions: Error codes A02, A03, A04, J05 or 500. Please try loading your session again in a few minutes. Our DevOps team is working to resolve the issue.

≪ Previous: [Collaborate - Web Conferencing (Europe) - Maintenance] Blackboard Collaborate will be deploying our Collaborate with the Ultra Experience January 2018 (v18.1) update at our EU (Amsterdam) datacenter on Saturday, January 13, 2018 from 10:00 PM CET (Central European Time) UTC/GMT +1 hours to January 14, 2018 3:00 AM CET (Central European Time) UTC/GMT +1 hours. For more information please refer to https://blackboard.secure.force.com/publickbarticleview?id=kAA3900000000GUGAY&homepage=true

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Maintenance in both SYD1 and SIN1 completed

[Collaborate - Web Conferencing (US) - Intermittent Problems] Friday, January 12th, 2018 - 09:50 AM EST (Eastern Standard Time) UTC/GMT -5 hours - Collaborate Ultra users are currently receiving errors when launching their Ultra sessions: Error codes A02, A03, A04, J05 or 500. Please try loading your session again in a few minutes. Our DevOps team is working to resolve the issue.

January 12, 2018, 7:34 am

≫ Next: [Collaborate - Web Conferencing (US) - Up] All services are available.

≪ Previous: [Learn - Managed Hosting (Asia Pacific) - Up] Maintenance in both SYD1 and SIN1 completed

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Friday, January 12th, 2018 - 09:50 AM EST (Eastern Standard Time) UTC/GMT -5 hours - Collaborate Ultra users are currently receiving errors when launching their Ultra sessions: Error codes A02, A03, A04, J05 or 500. Please try loading your session again in a few minutes. Our DevOps team is working to resolve the issue.

[Collaborate - Web Conferencing (US) - Up] All services are available.

January 12, 2018, 7:35 am

≫ Next: [Collaborate - Web Conferencing (Asia Pacific) - Up] Maintenance completed. All services available.

≪ Previous: [Collaborate - Web Conferencing (US) - Intermittent Problems] Friday, January 12th, 2018 - 09:50 AM EST (Eastern Standard Time) UTC/GMT -5 hours - Collaborate Ultra users are currently receiving errors when launching their Ultra sessions: Error codes A02, A03, A04, J05 or 500. Please try loading your session again in a few minutes. Our DevOps team is working to resolve the issue.

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All services are available.

[Collaborate - Web Conferencing (Asia Pacific) - Up] Maintenance completed. All services available.

January 14, 2018, 8:15 pm

≫ Next: [Collaborate - Web Conferencing (Canada) - Up] Maintenance completed. All services available.

≪ Previous: [Collaborate - Web Conferencing (US) - Up] All services are available.

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Maintenance completed. All services available.